Quality

Our promise and understanding as logistic supplier offers most customers in Germany a 24 hour service: all orders placed until 13.00h will arrive the customers next day.

Our logistic - warehouse with nowadays far over 2.000 euro pallets stock of goods as well as over 200 euro pallets incoming goods per week adopt the stock to the growing demand. As a sales/ marketing company we are certified under EN13485 and actively live the standard with our motivated team.

Insitumed = highest quality and innovation in Endoscopy and related products.

The Insitumed product management is in a constant dialogue with users and manufacturers worldwide to get the latest “state of the art” developments in terms of technical development and scientific tendencies incorporated.

Our range of products is designed and manufactured to the very highest quality standards, ensuring our clients will always have a safe and reliable product to use. All products are designed to conform to the essential requirements of the Medical Devices Regulation. This covers not just the control of product quality but also device safety, performance, labelling, instructions and traceability in compliance with EN ISO 13485:2016.

We are dedicated to our Quality Policy that will ensure that our products and services fully meet the needs and expectations of our customers at all times. The goal of the company is to achieve a high level of customer satisfaction at all times.

Commitment to the implementation of supporting managerial and business operational systems is essential to realizing that goal.Insitumed is committed to operate the company and ensure the sub-manufacturers operate under the disciplines and control of a Quality Management System conforming to the International Standard EN ISO 13485:2016.

We will constantly review and endeavor to improve our services to ensure tasks are completed in the most cost effective and timely manner for the benefit of all our customers.

Insitumed shall ensure that all it’s personnel understand and fully implement it’s company’s policies and objectives and are able to perform their duties effectively through an ongoing training and development program as well as it’s sub-manufacturer’s.